30-Day Refund Policy
Includes a 30-day refund period for first-time Full Access subscription purchases.
Last updated: 10 September 2026
1. Full Access subscription refunds
The Full Access membership includes a 30-day refund period for first-time purchases only. If you are not satisfied, you may request a refund within 30 days of your initial subscription payment by contacting support.
Refunds apply only to the first Full Access subscription payment made by a customer, whether monthly or annual.
Refunds do not apply to renewal payments, event upgrades, live events, workshops, assessments, explorations, books, digital downloads, founder offers, beta offers, lifetime deals, or other one-off purchases unless explicitly stated at checkout.
We reserve the right to refuse refunds in cases of fraud, abuse, or repeated refund requests.
2. How to request a refund
To request a refund within the eligible 30-day period, contact support through our Contact page.
Please include the email address used for the purchase and enough detail for us to locate the subscription. Do not send full card details.
3. Other purchases
Unless a checkout page explicitly says otherwise, the voluntary refund policy above does not apply to event upgrades, live events, workshops, assessments, explorations, books, digital downloads, founder offers, beta offers, lifetime deals, or other one-off purchases. This does not limit rights provided by applicable law.