Legal

30-Day Refund Policy

Includes a 30-day refund period for first-time Discover and Decode subscription purchases.

Last updated: 8 May 2026

1. Discover and Decode Subscription Refunds

Discover and Decode subscriptions include a 30-day refund period for first-time purchases only. If you are not satisfied, you may request a refund within 30 days of your initial subscription payment by contacting support.

Refunds apply only to the first Discover or Decode subscription payment made by a customer, whether monthly or annual.

Refunds do not apply to renewal payments, event upgrades, live events, workshops, assessments, explorations, books, digital downloads, founder offers, beta offers, lifetime deals, or other one-off purchases unless explicitly stated at checkout.

We reserve the right to refuse refunds in cases of fraud, abuse, or repeated refund requests.

2. How to Request a Refund

To request a refund within the eligible 30-day period, contact support through our Contact page.

Please include the email address used for the purchase and enough detail for us to locate the subscription.

3. Other Purchases

Unless a checkout page explicitly says otherwise, the refund policy above does not apply to event upgrades, live events, workshops, assessments, explorations, books, digital downloads, founder offers, beta offers, lifetime deals, or other one-off purchases.